After install launch smart switch and go to more and choose emergency software and initialization now click on the device initialization tab.
Smart switch device initialization.
Other devices are not supported for a wire transfer and must use the smart.
Samsung smart switch windows is the best file transfer app that gives the freedom to move your entire mobile data like contacts calendar music photos and videos to your new samsung galaxy device.
Smart switch gets along with your old device moving to a galaxy from another os isn t hard with smart switch.
For a wire transfer device must be a galaxy device with android 4 3 or higher ios 5 or higher or blackberry 7 os or lower.
Select the option for emergency software recovery and initialization.
Same problem smart switch closes down on both desktop and laptop.
The app works with many devices making the upgrade to galaxy a seamless process for everyone.
Introduction about samsung smart switch windows pc version.
5 now enter your device model number which you recorded earlier.
At any rate when i was trying to use device initialization and after i entered the model name sm g920a and s n then clicked ok the smart switch just closed down.
Enter your device information including the model name and serial number.
From the smart switch screen select more in the upper right corner.
Hit ok when complete and then enter your serial number and then hit ok.
Click ok to proceed.
Be sure to read the warning and be aware this will erase all your data from the phone.
Next select the software update and initialization tab.
Just for the fun of it i tried entering my s8 model name and s n same problem it also closes down.
If you wish to switch to the new samsung galaxy device and need to send your older device data to the new samsung devices using a.
Firmware smart switch does not support initializing if this is your first visit be sure to check out the faq by clicking the link above.
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